Love my new backs so far, thinking of ordering me a second set.
I have been wearing mine with diamond studs for months now never taking them off but when I took them off and tried to put them back in the backs no longer lock on either of them. They slide right off - help.
Your Chrysmela needs cleaning. Please clean your Chrysmela following the instructions below. The same instructions were enclosed in the package you received. Or you can find it on FAQ section of this website. Chrysmela is made to last for many years with proper care. The simple cleaning revives the locking power in most cases, unless the internal spring has been twisted and broken. It is important to use an interdental brush, which is available on Amazon and drugstores.
If you don’t remove the earrings every night, please keep your earlobes and the earring posts clean of any buildup. Here’s dermatologists’ recommendataion.
I love them. They are the best backs ever! I never knew they existed!
Since receiving the Chrysmela backs, I've used them daily and recently have been sleeping with them. They are definitely the most comfortable back because they do not let the post stab you. I have only once had one come off, and I'm pretty sure it was my fault. Otherwise they have held until I remove them.