WHAT IS CHRYSMELA EXTRA?

Chrysmela Catch and Chrysmela Extra are identical in terms of mechanism. The only difference is the removable PVC disc that is included in Chrysmela Extra for lift and support.

We introduced Chrysmela Extra for customers who are accustomed to using a disc-type earring back. Chrysmela Catch is strong and secure enough on its own to hold even your heaviest statement earrings. But some delicate earlobes and elongated piercings may benefit from the extra support of Chrysmela Extra.

HOW SECURE IS IT?

Chrysmela holds your earring securely in 2 ways:  First: While invisible, 3 micro ball bearings are working hard to hold tight onto the earring posts when your earlobe is “sandwiched” between the earring and the back. So it may feel “normal” or “nothing special,” but rest assured, they are very secure. Second: if your earring gets caught in your hair or sweater and moves,  Chrysmela firmly grips onto the little notch at the end of your earring post - this acts as a safety net.  

DOES CHRYSMELA WORK WITH SCREW POSTS?

In general, Chrysmela works well on screw posts. But the threads on the posts may make it difficult to insert Chrysmela, and also may become less rigid and deep over time with the friction against Chrysmela’s precision internal mechanism.

If you don’t mind the changes to the ridges in the post, then Chrysmela is a good choice. In fact, many of our customers have happily upgraded their screw backs to Chrysmela. 

MY CHRYSMELA MOVES. IS THAT NORMAL?

Chrysmela’s secure design inherently makes it move slightly, depending on the material and size of your earring posts. More importantly, they can be adjusted slightly for your comfort.  It is still secure. Earring posts sometimes vary in size, even for the same pair of earrings. So you may see one of the pair does not move, but the other moves slightly.

ONE OF THE PAIR SEEMS TO HAVE LESS LOCKING POWER THAN BEFORE. WHY?

Just like eyeglasses or jewelry, Chrysmela needs cleaning periodically. Hair conditioners, sunscreen and natural skin oil may accumulate inside and may compromise Chrysmela’s strong hold. Please try the following method. We recommend to clean Chrysmela every 4-6 weeks, and even more often during the summer months.

HOW OFTEN DO I NEED TO REPLACE CHRYSMELA?

With proper care and cleaning, your Chrysmela should last for years. 

It is important to note, however, that your Chrysmela Extra's disk is made of PVC, and may require replacement at some point in the future, due to the nature of PVC. It may show normal wear-and-tear over time or may get damaged by repeated contact with hair spray, perfume, extreme heat or dry weather and other elements. If you need to replace the disk, they are available here.  

I CANNOT REMOVE CHRYSMELA!

Chrysmela sometimes locks onto a post so securely that it needs to be “unlocked” before being pulled out of the box, or removed from the earring.

Slide the tip of your fingernail under the very top plate of Chrysmela, unlock it, and then pull it away, as described in the product brochure you received. Also, please watch the helpful video on this website, here.   

CAN CHILDREN USE CHRYSMELA?

Due to our high-tech precision technology, in general, we’d recommend Chrysmela to anyone who understands the lock-and-unlock mechanism.   Chrysmela is a small item, and a choking hazard. We recommend keeping it away from children under the age of three.

Additionally, while Chrysmela is hypoallergenic, some earrings posts and base are not. That may trigger irritation, causing some small children constantly pull on their earrings. Chrysmela itself will not render earrings or posts hypoallergenic.

I HAVE A STORE AND AM INTERESTED IN WHOLESALE.

Join the leading jewelers to stock Chrysmela. Please email us info@chrysme.la.  In Japan, over 1,000 jewelers sell Chrysmela alongside their jewelry collections to help their customers enjoy wearing their favorite earrings everyday with peace of mind.